Shipping Policy

All valid orders placed on grazausshop.com will be processed and packed within 1–3 business days after successful payment confirmation. Business days exclude non-working holidays and weekends. Orders submitted during non-business hours will enter processing queue starting from the next available working day. No additional processing surcharge applies for any in-stock olive oil items across our whole store catalog.

Standard global delivery after warehouse dispatch takes an estimated total of 6–12 days to complete final customer receipt. All delivery timelines are estimated reference values; occasional minor delays may happen due to third-party carrier schedule adjustment, extreme weather or regional logistics control, and grazausshop.com will not bear liabilities for uncontrollable third-party logistics delays. We do not provide expedited express delivery service as preset business rules.

All commodities listed on grazausshop.com are priced in United States Dollar (USD), and all orders enjoy complimentary free shipping globally with zero additional delivery fees, no minimum order amount or purchase quantity restriction required for free delivery qualification.

For bulk wholesale large-quantity orders, our wholesale team will separately coordinate customized delivery schedule via wholesale@grazausshop.com after order confirmation. In case of incomplete recipient address information leading to failed delivery, customers need to update valid address via support@grazausshop.com for follow-up redelivery arrangement.