Privacy Policy

When users browse, register accounts or complete purchase transactions on grazausshop.com, we selectively collect necessary personal information including customer full name, valid shipping address, contact email address and order payment-related billing info. We will never collect unnecessary sensitive private data without user’s voluntary consent; anonymous site browsing is allowed without mandatory personal info submission. Our website also uses standard cookie technology to optimize browsing experience, and users can adjust device cookie permission settings locally anytime.

All collected user data is solely used for order processing, parcel delivery arrangement, aftersales return/refund handling, regular brand preferential discount notification and platform service optimization on grazausshop.com. We strictly prohibit unauthorized selling, renting or illegal disclosure of users’ personal private information to irrelevant third-party commercial organizations for external marketing profit.

All registered users hold full rights to check, modify or request deletion of their stored personal information saved on grazausshop.com’s server. Users can send relevant data modification or deletion requests to support@grazausshop.com, our privacy management team will process user application within 3–5 working days after email verification.

When necessary logistics and payment service cooperation is required, we only share minimal required delivery or billing information with certified formal third-party service providers who sign confidential non-disclosure agreements with grazausshop.com to guarantee information security compliance.